Transdirect News
Googys: How Transdirect helped this protein business pack a bigger punch
If there’s one thing customers love from an online store, it’s free shipping. Our friends over at Googys know this well. According to new data on customer loyalty, 61% of customers are motivated to test out a new brand or product if a business offers free shipping. If there’s no free shipping, the same amount of customers are inclined to abandon cart! That’ll scramble your business growth potential! Yep, there’s serious potential in offering free shipping.
By transdirect
How to get the most out of our convenient contact page
At Transdirect, our customer service team is fast-acting and dedicated to solving customer queries. We want running a business and shipping to customers to be as smooth as the bonnet of a Porsche. However, sometimes calling the customer service line isn’t the fastest and most efficient solution. Your time is better spent elsewhere – we know that – which is why we’ve developed a super-interactive contact page where you can find answers fast. Our contact page is packed with useful information and touch-points to solve a range of FAQs.
By transdirect
Review historical statements & invoices In Transdirect’s Members Area
Tax time can be a stressful time for ecommerce business owners. Orders come in from all over the world, sometimes hundreds of times per day. Keeping track of all the invoices and statements from couriers, customers and suppliers can be overwhelming. Finding that one unpaid statement from three months ago? Forget it. Put it in the too-hard basket. To heck with the accountants. Image: giphy At Transdirect, we want to help keep track of records, from customer orders to invoices and statements.
By gorilla360
Refer & earn: How to get extra discounts as a referrer with Transdirect
We all love a good discount. It’s science – literally. In 2012, professor of neuroeconomics, Dr Paul J. Zak, set out to learn how discounts impact people’s happiness, health and stress levels. As it turns out, test subjects who received a $10 voucher experienced a 38% rise in oxytocin and were 11% happier than test subjects who didn’t. Heart rates dropped 5% and sweat levels were 20 times lower than the discount-less test subjects. Discounts literally make people happier.
By transdirect
Revolutionising the way people donate – our talk with GIVIT
There is nothing more heartwarming than knowing you’ve done a good deed. Especially when that good deed is literally life-changing. We talked to Caet from GIVIT and talked about the work they do, and how they’re helping vulnerable Australians. Tell us about GIVIT – what do you do and how do you help Australians? We are a not-for-profit who connects charities in need, to those who are donating. We work with charities across Australia who sign up on our platform.
By transdirect
How to access past booking history & invoices in the Transdirect Member’s Area
How To Access Past Booking History & Invoices in the Transdirect Members Area At Transdirect, we aspire to continually offer fast and reliable national and international shipping services for small to medium business owners’. We understand running an SME requires adhering to countless deadlines, all while effectively communicating with customers and making sure everything runs smoothly. There’s no time for bottlenecks – especially if you want to get home at a reasonable hour and not worry about the work you need to deal with.
By transdirect
11 Transdirect associate couriers who offer cheap, fast delivery
At Transdirect, we work with some of the best associate carriers in the business. Each of our carriers has a different specialisation. Whether you’re after fast metro delivery, are sending to a regional area, deal with heavy packages or want to give your customers the cheapest delivery options possible, one of our carriers will be the right fit for you. We’ve carefully selected each of our couriers to ensure they meet our strict standards. Here’s what you need to know about our loveable couriers.
By transdirect
How to view account summary information in Transdirect’s Member’s Area
Here at Transdirect, we’re committed to providing fast, affordable shipping for ecommerce business owners. We know how busy running an online store can be. Being your own boss means managing employees, keeping track of inventory, communicating with customers, handling exchanges and returns, plus making sure all parcels are getting shipped on time (i.e. as soon as humanly possible). Juggling so many tasks at once leaves you looking for areas in the business where you can save time and minimise manual labour.
By transdirect
Transdirect’s insurance & warranty policy summarised
When you ship your products with Transdirect, you are shipping with a company who is dedicated to getting your goods from A to B in good condition. For those who require additional warranty for whatever reason, we also offer a range of insurance and warranty packages. Two of our couriers offer conditional warranties at no extra cost to yourself – these are Couriers Please and Fastway. These warranties are included in the price of the consignment,
By transdirect
Transdirect do not ship dangerous goods
Here at Transdirect, we value honesty and being upfront about our shipping policies. Which is why we have this page to clearly state – Transdirect does not ship your dangerous goods. There are many different rules and regulations when it comes to shipping items which are classified as dangerous goods. Transdirect does not offer dangerous goods shipment services. We work with couriers who do offer dangerous goods services, however Transdirect does not offer these. If your goods are classified as dangerous to transport under section 14 of your MSDS sheet –
By transdirect
9 Transdirect freight services to get your parcel there – fast
You never know when express shipping requests are going to strike. A client might want a package delivered within a metro area in less than four hours. Another might want a reliable service to ship bulky items overseas. You want to be a shipping superhero for your clients, which means you need to be prepared for a wide range of strange requests, from sending items across the country, internationally, or even to the moon (hey, we’re not that far away,
By transdirect
10 Transdirect client case studies to help you make shipping easy
At Transdirect, we like to prove our worth and improve the services we offer our customers. We strive to make national and international shipping a breeze for all different types of business owners with our simple website functions, website plugins, and supportive service… …but don’t take our word for it. We’ve borrowed 10 customer case studies from our upcoming ebook which reveal the multiple ways Transdirect’s shipping aggregator can add value to your business. But this article is not about showing off our success stories.
By transdirect