Ecommerce Tips
3 ways to automate your customer service system in 2018
Imagine if there was a world where your customers didn’t ask any questions. Ever. via GIPHY I’ll wait till you stop laughing. Many people dive headfirst into a business without realising the majority of their day will be putting out small customer-sized fires left, right and centre. Customers are the necessary evil in every business and after all, without them, you will never be able to buy that superyacht you’ve been dreaming of since childhood. Keeping your customers happy is one of the hardest and most rewarding parts of running a business.
By transdirect
3 drool-worthy elements to include in your Ecommerce marketing strategy
In the digital age, we’re falling for clever online marketing more and more. In fact, 64.6% of clicks in search engine results go towards paid ads, meaning paid search listings beat organic ones at a margin of 2:1. Plus, ads can now follow you around the internet, eternally reminding you to go back and buy those overpriced boots from Timberland. “Go on. You know you want them.” “The store has Afterpay, how can you say no?!” Next thing you know,
By transdirect
4 characteristics to look for in your international courier
Ever heard the phrase “it’s a small world”? Well, the world is getting smaller and ecommerce businesses are shipping overseas more and more. The global marketplace is online and it’s almost expected for online shops to offer fast, affordable shipping anywhere in the world. Plus, offering worldwide shipping opens your business to a much larger customer base. I mean, who wouldn’t want to market to billions of people all over the world?! However, shipping overseas can be daunting for a first time ecommerce business owner.
By transdirect
4 business articles & resources to help you upgrade your Ecommerce success
According to politician Helmut Schmidt, “the biggest room in the world is the room for improvement.” No matter where you are in your journey towards success, there will always be new learning experiences and opportunities for growth. Whether it’s an ever-expanding customer base or a few extra sales per week, improving customer service or getting on an extra five-star review online, there will always be hurdles to jump, or goals to smash. Need some inspiration to keep on learning and improving your business?
By transdirect
The 3 best Ecommerce websites to learn from in 2018
Ecommerce is all about competition. There are millions of online stores out there fighting for the top spot in Google’s search results, grabbing the attention of potential customers and doing just about anything for a sale. With huge national and international businesses dominating the market, it can sometimes feel like you’re struggling to punch above your weight. Want to know the real secret to beating your competitors? You need to learn from them. Your competitors are doing something right which is connecting and resonating with customers,
By transdirect
How to access past booking history & invoices in the Transdirect Member’s Area
How To Access Past Booking History & Invoices in the Transdirect Members Area At Transdirect, we aspire to continually offer fast and reliable national and international shipping services for small to medium business owners’. We understand running an SME requires adhering to countless deadlines, all while effectively communicating with customers and making sure everything runs smoothly. There’s no time for bottlenecks – especially if you want to get home at a reasonable hour and not worry about the work you need to deal with.
By transdirect
3 must-have Ecommerce solutions to upgrade your online store for more sales
Here are three solutions to make your ecommerce store simpler for shoppers to use and enhance their user experience. Ecommerce solution #1: Use integrated plugins to create a seamless process At Transdirect, we offer helpful ecommerce shipping plugins for Shopify, eBay, Woocommerce and Magento. What’s so special about our innovative shipping plugin? The main reason our clients love it is because their customers can calculate shipping costs before making a purchase. How? During checkout, your customer simply enters their postcode and specify whether their building is residential or commercial to get an instant delivery quote.
By transdirect
Same day couriers: 3 major advantages for your business
If you have an urgent delivery that needs to get from A to B ASAP then you’ve come to the right place. Transdirect offers same-day delivery services for time-sensitive deliveries. Same-day services are offered across Australia with the primary focus on ensuring your package is delivered with speed, reliability and safety. And don’t worry if you don’t live in the city, our services extend beyond the major Capitals. We can provide same-day services to most major regional centres.
By transdirect
ParcelPoint: giving you the flexibility to send when you please
ParcelPoint: The King of Flexibility. With over 1500 locations in Australia and flexible hours for drop-offs, you are spoiled with flexibility when working with ParcelPoint. This Australian company offers you huge flexibility (and your customers if they need to return goods) with three major benefits: #1. Multiple Locations Instead of being forced to rush to the post office (or wait around for a courier), you are living the life of luxury by having over a thousand different Parcelpoint locations (many at your fingertips!) to pick from.
By transdirect
4 simple, integrated plugins for your Ecommerce store
Running the show can be a mess sometimes. You need to keep on top of stock management, customer service, keeping the website up to date, and managing customer expectations, while also juggling shipping (national and international), returns or exchanges, and communicating with the couriers for smooth service. A fast-paced ecommerce business owner has to know the ins and outs of all this information… without ever losing or missing an order and disappointing a customer. Sounds impossible,
By transdirect
5 crucial things to help you attract & convert your target audience
Starting a business with a come-one-come-all mentality ends in one of two ways. You either shovel mountains of cash into PPC advertising, or tumbleweeds roll around your online store and bank account. If you want to achieve ecommerce success, you need to find a sizable, reliable customer base. The best way to do this is to hone in on a target audience who will care about your brand/products. It’s way better to mean something to one person than not much to millions.
By transdirect
3 crucial ecommerce laws and restrictions you need to know
Have you ever been burned online? The feeling of being swindled fills you with a raging frustration. Maybe a parcel has conveniently gone missing in transit. The supposedly trustworthy business you’ve purchased from receives your cash and then abruptly disappears. Worse still, you might open your credit card statement to a nasty surprise. You immediately face that sinking feeling when you realise the contact number is inactive and the customer support email address bounces back. It’s the dark,
By transdirect